Frequently Asked Questions
What are the grounds like?
Set in Pleasant Ridge County Park in the foothills of the Blue Ridge Mountains, our setting is rustic and beautiful. Our central facility is fully ADA compliant with easy access to all buildings including Luttrell Lodge, group cabins, Fireside Hall, pool and adjacent activity sites. Beyond the central area lies 240 wooded acres of county park including a fishing pond, a 5 mile hiking/biking trail, open fields, and picnic shelters. Our on-site challenge course includes a universally accessible Zip Line, Alpine Climbing Tower, High Elements, Giant Swing and Team Development Course.
What are the MEETING SPACES like?
A great place to start learning about our site is on our Facility Page.
At the center of camp is Luttrell Lodge which serves as the dining hall and main meeting area. The Lodge includes professional food service and commercial kitchen, dining room, bathrooms, stage w audio/visual, fireplaces, plaza, deck, and Wi-Fi. The site can be configured to meet your needs and can seat up to 220 for meals or 250 conference-style.
Our Bi-Lo Charities Fireside Hall is an open air pavilion that seats 120 for meals or 180 conference-style. It includes a stage with audio/visual, arts and crafts room, restrooms, canteen, fireplace, and large activities field.
Our comfortable cabins accommodate 15 to 30 people for smaller group meetings and include kitchenettes, comfortable seating, and bathrooms.
A variety of meeting equipment is available upon request: easels, a projector, PA system, poster paper & markers. If you have a specific equipment request, please check with our staff in advance to ensure we are able to accommodate your needs.
What is the lodging like?
For groups of 10 to 160, lodging is in our climate controlled group cabins which have comfortable meeting space, kitchenettes and private bathrooms. Our eight cabins sleep 20 people each and all beds are bunk style (twin mattresses) and linens are not provided. Please bring your own linens, towels, pillows, etc. Four efficiency apartments are also available sleeping two people each.
We also have two rustic family cabins that each have a fully stocked kitchen, two bedrooms and a living area, plus a charcoal grill, fire ring, swing and deck with picnic table.
What is your food service like?
For groups of 10 people or more, our food service staff can provide our guests with fresh, high-quality meals. We aren’t able to provide a set menu to you, however our buffet meals may offer:
- Breakfasts usually include a main dish with protein and sides. Options can include items like eggs, breakfast meats, breads, fruit, cold cereals, and beverages.
- Lunches usually include a main dish, vegetarian option if requested, salad bar, and side.
- Dinners usually include a main dish, vegetarian option if requested, salad bar, two side dishes and bread.
For corporate groups and special events looking for a more sophisticated menu, ask about our banquet offerings.
Are you able to accommodate dietary restrictions & food allergies?
We are experienced with an array of dietary restrictions and food allergies. We do require notification of any allergies/dietary restrictions 2 weeks prior to your visit in order to ensure our kitchen’s ability to provide alternatives.
What is there to do in down-time?
We have large fields, volleyball, basketball, disc golf, and equipment for field games. The park lake is open for fishing (bring your own equipment), and hiking and mountain biking is available on the JFA Trail.
Will we have a host?
Yes! Your group will have a host to assist you throughout your stay from the start of the event through 9 PM each night. In addition, a staff member is on the park property overnight in case of an emergency. Your host will ensure your facility is ready, your event is runs smoothly, take release forms (if needed), and answer questions.
How do i reserve a date?
Contact us and a coordinator will help you customize your event and provide a price estimate. Once all event details are agreed upon, a $250 deposit secures your reservation (some events like weddings have different requirements). We will send you a User Agreement (policies, packing list, directions, maps and building layouts). Your final numbers and final payment (along with any dietary needs) is required at least 14 days before your event date. Payments can be made via check, credit card (Visa or MasterCard), or cash.
Why do you require a minimum number?
A minimum of 10 is required for food service and lodging. We schedule our staff and order food based on the number of people in your group. Because of this, if you bring fewer than the minimum you agree to in the Group User Agreement, you are responsible for paying the balance as detailed on your invoice. You may change your group numbers at any point before your final numbers and payment are due (least 14 days before your event date).
If you bring more than your minimum, added participants will be charged the same per person rate as noted.
We may also set a maximum number for activities (paddling, challenge course, archery, etc.) to safely facilitate the event and ensure guests enjoy their activity.
Are you open year-round?
We are available to host groups in the fall, winter and spring. Our summer is unique is that we serve as the home site for Camp Spearhead, a camp for people with special needs, along with other camps for children with chronic illnesses. Summer availability is very limited.
How do I get there?
Pleasant Ridge Camp and Retreat Center is located north of Greenville, SC near the NC/SC border. See our directions page or consult the Group User Agreement.
What is there to do in the local area?
The area is full of fun activities, including Jones Gap State Park, Caesar’s Head State Park, apple picking, white water rafting, the Swamp Rabbit Trail, and cool small towns like Travelers Rest, SC, and Saluda and Hendersonville, NC.
Is there access to refrigeration?
All guests in our group cabins and Lounge have access to refrigeration and kitchenettes.
What is your alcohol policy?
We are a part of Greenville County Parks Recreation and Tourism and as such do not allow alcohol on our facility.
What is your pet policy?
At the Camp and Retreat Center pets are not allowed except service animals. Pets are allowed in the park and must be leashed/restrained.
Is there access to laundry?
While we do not have laundry facilities accessible for guests, there is a laundromat in Marietta and Travelers Rest (nearby towns).
How many people can you accommodate?
The maximum capacity for our overnight lodging is 160 (bunk beds) or 250 for day events.
Will I have access to wi-fi/cell service/TV, etc.?
Our facility receives decent mobile phone reception and Luttrell Lodge and Fireside Hall have Wi-Fi. TV is not available however audio/visual aids (projectors, etc.) are available.
What should I pack?
You will be provided a packing list as part of your Group User Agreement. If you are taking part in team development, challenge course activities, or archery, you required to wear closed-toe shoes (sneakers, boots, etc.).
Are your facilities wheelchair accessible?
All facilities are wheelchair accessible and most of our activity sites (challenge course, archery, pool ,etc.) are accessible also.
Will my group be the only group there?
You will be the only group in your particular building. If you have requested exclusive use of our facilities (at an additional cost), you will be the only group here during your stay. If you have not selected this option, you may not be the only group on property and may share meal space with another group in Luttrell Lodge. Please check with your Program Coordinator if you have concerns about this.
When are your open/hours of operation?
Our office is open 8:30 am-5:00 pm Monday to Friday (with some exceptions) and some weekends. We request reservations for tours and visits to ensure that a staff member will be available. Please contact our office to schedule a visit.
Do I need to make reservations?
Yes! We love having visitors, but do require reservations for all groups in order to ensure that we will have staff available to host you.